Internet Market 360 operates internetmarket360.com (the "Site") and provides digital operations, website management, lead-generation, content, AI/LLM visibility, and CRM consulting services (the "Services"). This Privacy Policy explains what information we collect through the Site, how we use it, who we share it with, and the choices available to you.
By using the Site or submitting information through it, you agree to the practices described below. If you do not agree, please do not submit information to us or use the Site.
1. Information We Collect
Information you give us directly. When you submit our inquiry form, email us, or otherwise contact us, we may collect your name, business email address, company name, job title, website address, phone number (if provided), service interests, and details about your project or business.
Information collected automatically. When you visit the Site, we and our service providers automatically collect certain technical information, including your IP address, browser type and version, device type, operating system, referring/exit pages, pages viewed, timestamps, approximate location (derived from IP address), and form interaction data. This is collected through cookies, pixels, and similar tracking technologies described in Section 4.
Information from third-party tools. We use third-party platforms to operate the Site and run our business. Those platforms may collect or process information as described in Section 3.
We do not knowingly collect sensitive personal information (such as government ID numbers, financial account numbers, or health information) through the Site, and we ask that you not submit such information through our forms or email.
2. How We Use Information
We use the information we collect to:
- Respond to inquiries and evaluate whether our Services are a fit for your business
- Prepare proposals, quotes, and service engagement documents
- Deliver, manage, and support Services for current clients
- Maintain client and prospect records in our CRM
- Operate, secure, and improve the Site, including diagnosing technical issues and preventing spam, fraud, and abuse
- Send service-related communications and, where you have not opted out, occasional marketing communications relevant to our Services
- Comply with legal, accounting, and regulatory obligations
- Analyze aggregate Site traffic and advertising performance to improve our own marketing
We do not sell contact or form-submission information to third parties, and we do not use it to build data broker lists.
3. Third-Party Tools and Service Providers
We work with the following categories of third-party providers, each of which processes data under its own privacy terms:
HubSpot (CRM and forms). We use HubSpot to receive and manage inquiry-form submissions, store contact and company records, and send business communications. Information submitted through our forms is processed by HubSpot on our behalf. HubSpot's own privacy practices are described in its Privacy Policy.
Google Analytics (website analytics). We use Google Analytics to understand how visitors use the Site—pages viewed, session duration, traffic sources, and similar aggregate metrics. Google Analytics uses cookies and similar technologies and may share data with Google as described in the Google Privacy Policy. You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on.
Google Ads (advertising and conversion tracking). We use Google Ads to run advertising campaigns and measure their performance, including conversion tracking and remarketing. This may involve the use of cookies and similar identifiers that allow Google to show you ads related to our Services on other websites, and to report back to us on ad performance in aggregate, de-identified form. You can control ad personalization through Google's Ads Settings or industry opt-out tools such as the Digital Advertising Alliance's WebChoices tool.
Additional advertising and analytics platforms. As our marketing evolves, we may add other advertising, analytics, or remarketing platforms (for example, Meta/Facebook Ads, LinkedIn Ads, Microsoft/Bing Ads, or similar services). Each such platform will be used consistent with the principles in this Policy—to measure and improve our own marketing performance, not to sell your data to unrelated third parties. We will update this Policy when we materially change the third-party tools we use, and the "Effective Date" at the top will reflect that change.
AI tools (ChatGPT and similar). We use AI-based tools, including OpenAI's ChatGPT and comparable large language model services, internally to help draft content, research, and support service delivery. Where we use AI tools in the course of client work, any client or prospect information involved is handled consistent with our confidentiality practices and this Policy; we do not upload sensitive personal information about site visitors into third-party AI tools. If we introduce an AI-powered chatbot or similar interactive feature directly on the Site, we will disclose that use here and identify the provider before it becomes active.
Hosting, security, and email providers. We use website hosting, email delivery, and security/spam-prevention providers necessary to operate the Site. These providers act on our behalf and are contractually or operationally limited to the purposes we specify.
We do not control the privacy practices of these third parties. We encourage you to review their policies directly.
4. Cookies and Tracking Technologies
The Site uses cookies and similar technologies in the following categories:
- Necessary/functional cookies—required for basic Site operation (for example, form functionality and security).
- Analytics cookies—used by Google Analytics and similar tools to understand aggregate Site usage.
- Advertising cookies—used by Google Ads and any additional advertising platforms described in Section 3 to measure ad performance and support remarketing.
Most browsers let you block or delete cookies through their settings. Blocking cookies may limit some Site functionality, including the inquiry form. Where required by applicable law, we will provide a cookie consent mechanism before non-essential cookies are set.
5. How We Share Information
We share information only:
- With the third-party service providers described in Section 3, to the extent necessary for them to perform their function
- With our own employees, contractors, or fractional staff who need the information to respond to your inquiry or deliver Services
- If required by law, subpoena, or legal process, or to protect our rights, property, or safety, or that of others
- In connection with a merger, acquisition, financing, or sale of business assets, subject to standard confidentiality expectations
We do not sell personal information as that term is defined under applicable state privacy law.
6. Data Retention
We retain inquiry, client, and prospect information for as long as reasonably necessary for the business, legal, accounting, and dispute-resolution purposes described above, and then delete or anonymize it in the ordinary course. Analytics and advertising platforms retain automatically collected data according to their own retention settings, which we configure where those platforms allow it.
7. Your Choices and Rights
Depending on where you are located, you may have the right to request access to, correction of, or deletion of personal information we hold about you, and to opt out of marketing communications or certain data uses. To make a request, email sales@internetmarket360.com. We will respond within a reasonable time and may need to verify your identity before acting on a request.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended, including the right to know what personal information we have collected and the right to opt out of the "sale" or "sharing" of personal information (as those terms are defined by California law) for cross-context behavioral advertising. We do not knowingly sell personal information for money. To the extent our use of advertising cookies is considered "sharing" under California law, you can limit this by declining advertising cookies or using the opt-out tools listed in Section 3.
You can unsubscribe from marketing emails at any time using the unsubscribe link included in those emails.
8. Children's Privacy
The Site and Services are directed to businesses and are not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us at sales@internetmarket360.com and we will delete it.
9. Data Security
We use reasonable technical and organizational safeguards designed to protect information submitted through the Site. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. International Visitors
The Site is operated from the United States and intended for a U.S. business audience. If you access the Site from outside the United States, your information will be transferred to and processed in the United States, which may have different data protection laws than your home jurisdiction.
11. Changes to This Policy
We may update this Privacy Policy from time to time, including to reflect new third-party tools, advertising platforms, or legal requirements. We will post the revised Policy on this page with an updated "Effective Date." Material changes affecting how we handle previously collected information will be communicated by reasonable means (such as a notice on the Site or a direct email, where applicable).
12. Contact Us
Smart Marketing Lab LLC, d/b/a Internet Market 360
Email: sales@internetmarket360.com